- How old do I have to be to use your service?
You have to be 18 years of age or older.
- How do I recharge my credit?
Just login following the link https://www.galaxy-psychics.com/login . In your login area is the section "Recharge Credit", you can either use PayPal or a credit card.
The data transfer is SSL coded and therefore secure.
After successfully recharging, your credit is immediately available for you on Galaxy-Psychics.
- How do I write a testimonial for a consultation?
In your login area you have an overview of your consultations. There you have the opportunity to rate those consultations.
- What is a callback?
A callback is a service that allows you to be placed on a psychic's waiting list to be called back in the order the requests are submitted. Once the psychic logs on, and you are next in line, our telephone system will connect you with the psychic.
- What are free minutes?
Psychics can send free minutes to their customers, as soon as a consultation took place.
Free minutes are only valid for a selected timespan an can only be used with the psychic who sent them.
- How do I reach support?
You can reach our suppport via our contact form:
- How does the email consultation work?
There are two possibilities for e-mail consultations:
1. You can request an email consultation from your selected psychic. The psychic then offers you his service naming a price. You can either accept or reject the offer.
2. The psychic lists his/her email consultation offerings in the psychic profile at a predefined price. You can book those offers.
- How can I become a psychic?
Fill out the following form:
Afterwards you'll receive an activation email to complete your registration.
For questions please contact our support.
- How do I delete my customer account?
Just write an email to firstname.lastname@example.org stating your wish to delete your account.
Important: the email has to be written from the account you registered with.
- What does the introductory offer entail?
As new customer you have the unique opportunity to contact our psychics for $1 per minute for your first reading. The duration of the reading is restricted to 20 minutes.
The offer is only valid for one consultation. If you leave the consultation after 10 minutes the introductory offer is expired.
- What can I do when I lost my password?
Please click here to reset your password.